Terms of service

Effective Date: June 26, 2026

Welcome to Auriumm. By accessing or using our website, purchasing our products, or using any of our services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our website.

1. About Auriumm

Auriumm is an online fashion jewellery brand offering affordable, skin-friendly, and trend-inspired artificial jewellery and accessories.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts.
  • The information you provide is accurate and complete.

3. Products

We strive to display our products as accurately as possible.

However:

  • Actual colours may vary depending on your screen settings.
  • Product dimensions may slightly vary due to handcrafted manufacturing.
  • Minor variations in finish, colour, or texture are normal in fashion jewellery.

These variations do not constitute manufacturing defects.

4. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to modify prices without prior notice.
  • Promotional prices are valid only during the stated promotional period.

5. Orders

After placing an order:

  • You will receive an order confirmation email or SMS.
  • Order confirmation does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Payment issues
    • Suspicious or fraudulent activity
    • Incorrect customer information

If payment has already been made, the amount will be refunded using the original payment method.

6. Payments

We accept secure online payments through authorized payment gateways.

Auriumm does not store your complete debit card, credit card, or banking information.

7. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Delivery may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Operational disruptions

Auriumm is not liable for delays caused by third-party logistics providers.

Risk of loss passes to the customer upon successful delivery.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products may not be eligible for return if they:

  • Have been worn
  • Are damaged after delivery
  • Lack original packaging
  • Are customized or made-to-order

Refunds, if approved, will be processed according to our Refund Policy.

9. Cancellation Policy

Orders may be cancelled before they are processed for dispatch.

Once shipped, orders cannot be cancelled.

10. Product Care

To maximize product life:

  • Avoid contact with water, perfume, lotion, chemicals, and sweat.
  • Store jewellery in a dry place.
  • Keep away from direct sunlight.
  • Clean gently using a soft cloth.

Improper care may reduce the lifespan of the jewellery.

11. Intellectual Property

All website content including:

  • Logos
  • Brand name
  • Images
  • Product photographs
  • Product descriptions
  • Graphics
  • Videos
  • Designs
  • Icons
  • Website layout

are the exclusive property of Auriumm and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack or interfere with website functionality.
  • Upload malicious software.
  • Use automated bots to access the website.
  • Copy or scrape website content.
  • Impersonate another individual or organization.

Violation may result in suspension of access and legal action.

13. User Accounts

If you create an account, you are responsible for:

  • Maintaining password confidentiality.
  • All activities under your account.
  • Promptly notifying us of unauthorized access.

14. Limitation of Liability

To the maximum extent permitted by law, Auriumm shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Data loss

Our total liability shall not exceed the amount paid for the purchased product.

15. Third-Party Services

Our website may contain links to third-party websites or services.

Auriumm is not responsible for their:

  • Content
  • Privacy practices
  • Policies
  • Availability

Users access such websites at their own risk.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of your information as described therein.

17. Force Majeure

Auriumm shall not be liable for delays or failure to perform obligations caused by events beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government restrictions
  • Internet failures
  • Labour disputes
  • Transportation disruptions

18. Indemnification

You agree to indemnify and hold harmless Auriumm, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the website.
  • Violation of applicable laws.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

20. Changes to Terms

Auriumm reserves the right to modify these Terms at any time without prior notice.

Updated Terms become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the revised Terms.

21. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Auriumm Customer Support

📧 Email: support@auriumm.com

Website: www.auriumm.com